Samsung Galaxy S8 Dual-SIM SM-G9500 – Support Forum

Can this phone work with Rakuten Mobile SIM card in Japan? [Samsung Galaxy S8 Dual-SIM SM-G9500 - 302152]

  • tanaka10
  • Posts: 1
  • Join Date: 23 September 2017


I wonder if this Hong Kong version S8 can work well ( voice call & mobile data) with the SIM card from Rakuten Mobile( they are using the Docomo Network Band).

My SIM card is for calling and mobile data. But only voice call works with my phone now - Samsung Galaxy Grand Prime Duos SM-G530H. The reason is my phone doesnt support LTE network.

I'm really looking forward for the answer.

Thank you in advance


  • Derek_W Staff
  • Posts: 903
  • Join Date: 30 November 2012
  • Location: Australia

The Samsung Galaxy S8 SM-G9500 supports Network: 4G: LTE Band 1/2/3/4/5/7/8/12/13/17/18/19/20/25/26/28/38/39/40/41 / 3G: 850/900/1900/2100 MHz as listed in the technical details. Since the network compatibility is always depending on the services provided by the mobile carriers, we would strongly recommend you to check with your local carrier for the network compatibility.